AI agents and frameworks
Develop agents that use information, tools and business systems to carry out defined tasks.
- Agent frameworks and multi-step orchestration.
- Tool use and integration with enterprise APIs.
- Task boundaries, permissions and approval points.
- Coordination between agents, deterministic processes and people.
- Evaluation, traceability and operational monitoring.
Intelligent workflows
Combine AI with structured processes to support work that involves interpreting information and exercising judgement.
- Document analysis and structured information extraction.
- Research, investigation and assessment workflows.
- Classification, summarisation and information routing.
- Business rules, exception handling and human review.
- Integration with existing applications and operational processes.
Knowledge and decision support
Connect AI systems to relevant organisational knowledge, helping people find, assess and use information.
- Retrieval-Augmented Generation and knowledge integration.
- Search and analysis across documents and data sources.
- Evidence-linked responses and source references.
- Context-aware assistance within business applications.
- Decision support with clear human accountability.